Create an app for your business and increase local customer loyalty

Bill Strohacker - Tuesday, February 10, 2015
For small businesses, word of mouth recommendations are by far the best way to obtain new prospects for your business. A large part of the sales process has already been completed, there is already a level of trust because someone they trust has had a positive experience of working with your company. Not only that, they were so impressed that they have recommended you. 

We all know the importance of repeat custom. If your existing customers come to you more frequently to purchase – this leads to increased profits, increased engagement and further increased loyalty/likelihood to recommend. 

Strohacker Studio, as a Sussex-based design studio we receive a great level of repeat custom through recommendations from clients and our dedication to customer satisfaction. We understand the value it has for our business and have developed a new app concept specifically for small businesses that are keen to increase the number of recommendations and loyalty among their existing customers. 

Mobile apps have been increasing in popularity at a huge rate over the last few years and are the fastest growing segment of the digital industry. By the end of 2015, 50% of web searches will be from a mobile device. You can take advantage of this trend, and stay ahead of your competition by launching a mobile app for your business. Here’s how the ‘StrohApp’ works – 

Use your app to engage with your customers. Customers can easily follow and connect with you using social media and at the tap of a button customers can get appointment reminders, sat nav and directions to your location, all of your services in one handy place, galleries and easy to access variety of contact information so they can always get in touch easily, even when they’re not online!

Use your app to build loyalty. Send your latest offers, customer incentives and links to great new content on your website using ‘push notifications’. Your customers will be notified directly via their mobile device if you have a sale, a new offer, a great new blog article or even a reminder of their appointment!

Use your app to increase recommendations. Encourage your customers to recommend you via text message, email or social media to obtain special discounts or free gifts! Send a ‘push notification’ to your customers with a special offer if they recommend you to 5 friends now. Then when they next visit you, all they have to do is show you their app status for the code confirming they successfully recommended you!

We’d love to show you how it all works, and how cost effective this option could be for your business during a free consultation. The StrohApp could help you achieve your business growth goals in 2015.

Discover more and get in touch. 

t 01243 776623
m 07946 080465